Microsoft Disputes Firefox One Billion Downloads Claim

Two weeks ago, Mozilla announced a major milestone for its Firefox (Firefox) web browser: one billion downloads. They even launched OneBillionPlusYou.com to mark the occasion and demonstrate just how large one billion really is.

Not everyone’s in awe of the number, though. A senior executive of Microsoft, the current browser market leader, has made statements today that essentially question the validity of the one billion downloads milestone. Oh, and she talked about how IE6 cannot die as well.

According to The Guardian, Internet Explorer General Manager Amy Barzdukas asked people to be skeptical of “large number claims” and called the Firefox number “interesting math.” Here’s some of what she said:

“As with any marketing statement, I’d encourage people to be somewhat sceptical about large number claims. It’s an interesting number and I have not seen the math [but] how many internet connected users are there? 1.1 billion, 1.5 billion, something in that area.”


Of course, these comments come as Firefox continues to chip away at Microsoft’s browser market share. While Internet Explorer is still the dominant browser, nearly 1/4 of the world’s computers now run the Firefox open-source browser. Perhaps there’s a little browser envy laced into her comments?

Ms. Barzdukas also reiterated a statement from the company earlier this week that it won’t cut off support for IE6 anytime soon, as well as explaining why she thinks IE6 is still used by so many:

“The reason that a consumer would still be on IE6 at this point is a lack of awareness or the ‘good enough’ problem,” she said. “If you’re satisfied with what you’re doing and you’re not particularly curious about new technology and don’t really care, upgrading sounds like a hassle. Part of our communication needs to be making clear that there are significant advantages to upgrading to a modern browser.”

We still want IE6 to die, but her position is understandable and consistent with what we’ve heard from Microsoft. Maybe it’s that they’re scared people will switch from IE6 to Firefox instead of to IE8, or maybe they just don’t want the complaints that would come with cutting off support. Regardless, we’ll leave Mozilla and Microsoft to quarrel over the numbers.